The first time we used Teleserv was in 2010 when we had our Passports renewed. It was also our son’s first ever passport application in preparation for our Malaysian trip the same year. I loved the convenience of it all that I had to blog about it to let people know that passport application process need not be so tedious.
As Teleserv Citizen Services celebrates its 14th year, we were sent these tokens. Thank you! It was timely as it came with a voucher that I can use to avail of their service. We have misplaced our son’s NSO stamped Birth Certificate and I needed to request for one.
Just like Teleserv’s celebrated impeccable service, I received the document exactly 3 days since I requested for it online. We all know that there are not a lot of reliable services in the third world. That’s just a fact. I love that Teleserv has been constant in this department. From my first time to try them out in 2010 until this day in 2014, we all know a lot can happen in 4 years, yet Citizen Services has remained true to its commitment.
If you need an NSO birth certificate, a DFA passport, SEC documents, head on over to Teleserv.ph. Pilipinas Teleserv has been providing dynamic services to Filipinos with cutting-edge customer management solutions and innovative business process outsourcing services since 2010. Primary of these solutions is Citizen Services, an integrated customer service solution that has changed the way people transact with government agencies.
Citizen Services is comprised of essential people-oriented solutions in partnership with the National Statistics Office, the Department of Foreign Affairs, the POEA, Civil Service Commission, BIR, DTI, PhilHealth, NCC, DOH, the Government Service Insurance System, the Securities and Exchange Commission, and the DPWH over the last decade.
The central services available to Filipinos are:
Pilipinas Teleserv provides Filipino citizens with a stress-free alternative to acquiring their civil registry documents from the National Statistics Office (NSO) through NSOHelpline.com. Requests for birth certificates, marriage certificates, death certificates, and certificates of no marriage (CENOMAR) are made via the hotline or the website and delivered right to one’s doorstep.
DFA Passport Appointment System
Pilipinas Teleserv has transformed the way Filipino citizens transact with the Department of Foreign Affairs (DFA) through the DFA Passport Appointment System. The process of applying for a new passport and renewing an expiring passport has become much more swift and convenient as applicants can now properly plan their visits to the DFA offices.
GSIS Contact Center
From September 2012 until March 2014, Pilipinas Teleserv managed the Philippine Government’s ambitious Contact Center ng Bayan project, a national helpdesk that utilizes citizen vigilance to keep government offices and agents accountable for their actions. Concerned citizens can lodge complaints and request for information via the hotline, SMS, and email.
SEC Express System
A non-appearance application system integrating an online and contact center-based application process of documents being requested from SEC. One can access www.secexpress.ph or call (02)737-8888 to facilitate processing.
Continuously committed to innovation, Pilipinas Teleserv pushes forward towards a decade and half of providing and finding more convenient and flexible means of making government services accessible to Filipino citizens.
Document can be paid using VISA or MasterCard. Teleserv will deliver your documents anywhere in the Philippines within 3 working days.