posted by Jennie on Jan 12
We have put up with our internet connection for almost two years now. What should be up to a 384kbps connection speed, averages at less than a hundred in most days. Even less than 50, would you believe, in real bad days? It took its turn for the worse during the holidays. We have refreshed our connection more than twenty times, today alone. Here is a fresh speedtest report, to prove that I am not exaggerating.
And just when I thought it couldn’t get any worse (at least for the day), I ran the speedtest again after two hours and here’s what the result says. Now a dial up doesn’t sound so bad after all. 
I am happy to report that I came from PLDT today to seal our DSL Broadband connection subscription.  The set up boys will come in the next three days. Yipee! 
From what I know SmartBro and PLDT are like sister companies. But I have also heard that SmartBro messes up a lot and PLDT delivers better, at least in our vicinity.
Would you believe that this application for DSL connection is over two years old? It was only recently that a slot was made available and I was next in queue. To begin with, I only subscribed to SmartBro because I needed a decent connection and an upgrade from my then dial up. Venturing into an online business with just a dial up did not really sound very promising. But come to think of it, I could really have stuck with it and survived. We are given such headache by SmartBro anyway, half the time we are with them (present tense but soon to be past- can’t wait to write in the former tense). It is such joy to finally be terminating my connection with SmartBro- the supposedly smart company that does not measure up.
January 13th, 2009 at 3:10 pm
It’s good you have other options. Our smartbro connection broke down and took nearly 2 mos to get fixed. We only have this provider in our area so we have no choice but to follow up and wait on them.
anyway, i’m saying hi and Godbless!
jona’s last blog post..Help Finally Arrived
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Jennie Reply:
January 13th, 2009 at 8:03 pm
Hello Jona! God bless you too.
It really is a relief for me when PLDT started calling since late last month. Imagine my disappointment when I was told that the slot was grabbed by another one on queue and I did not call them back soon enough about the line availability. They did call again last week and I followed it up yesterday and the job order was ready. I did not waste a minute! I ran to the business center to seal it. SmartBro was a complete nightmare!
Jennie’s last blog post..Shifting from SmartBro to PLDT DSL
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January 13th, 2009 at 5:29 pm
Once you’re with PLDT DSL and you experience a slowdown, they assure at least 70% of the subscribed speed. If you get anything lower than that consistently, just call them up at 171 and report the issue.
And when reporting an issue, it always helps not to be irate, as I normally get my speed issue fixed within 24 hours.
chiemartin’s last blog post..EEE PC: Where’s my carputer?!
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Jennie Reply:
January 13th, 2009 at 7:56 pm
Thanks for sharing this, ChieMartin.
This is a relief to know. Honestly, I have altogether quit calling SmartBro’s hotline, I have had it with their agents telling me the same things. They almost sound like parrots to me. Nothing they do resolves my speed issues.
Jennie’s last blog post..Shifting from SmartBro to PLDT DSL
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January 17th, 2009 at 11:03 am
ok naman sa dsl sis kaso cguro mg once a month may topak din.. cguro nagaayos ang sila non
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January 20th, 2009 at 5:23 pm
I see a divided opinions about SmartBro and PLDT, some are happy with SmartBro, while others prefer PLDT.
So I get the impression that there’s no best service around.
But for me, I am happier with PLDT than SmartBro, seen their service and PLDT is better.
By the way speedtest.net, according to many, does not show accurate results – it is always higher than the actual speed. Try testmy.net
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March 12th, 2009 at 11:18 am
hay ayaw ko pa muna magsign-up sa ibang broadband connections until we are still here in this old house, pag lipat nalang namin para di na hassle ang lipat-lipat I’ll have to bear with this one for a couple more months, anyway I’ve put up with it for more than a year now wait I think going two years na this june.
earthlingorgeous’s last blog post..Havainas Replacement In The Philippines Launched
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March 12th, 2009 at 12:31 pm
Ako naman, nag-shift from Globe Broadband to PLDT dsl, I’m happy with PLDT, dati gustong gusto ko na ibato yung modem ng Globe kasi umambon lang wala ng connection.
Badet’s last blog post..I heart Pepper Lunch!
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